Shipping policy

 

  • We have flat rate shipping prices for U.S. orders under $50.
  • Standard rate: 3-4 business days is $7.99.
  • Orders over $50 are free shipping. 
  • Please allow 1-3 business days, for us to process your order. 
  • Once the items are in the fulfillment process, you will receive an email with a USPS tracking number. 
  • We are not responsible for orders shipped to an incorrect address due to customer error. Make sure everything on your order is correct before finalizing it. 
  • We are unable to replace packages that are damaged by the carrier. 
  • We are not liable for any lost or stolen packages. If this occurs please contact your local post office or file a claim at: https://www.usps.com/help/claims.htm
  • If you receive an incorrect item or an item is missing from your order, please contact us at: hello@shophembel.com.